Capri Restaurant Looking for Restaurant Hostess at Indianapolis, IN Full Time

Capri Ristorante is Hiring Hosts

Join our family and enjoy working for an exceptional, locally owned company. Capri Ristorante is one of the finest restaurants in Indianapolis. Established in 1951 it is owned by two entrepreneurs who have spent decades in the local restaurant industry. Capri features a warm and inviting atmosphere with the very best service team in town. We specialize in serving delicious traditional Italian fare. Learn more about us at capriindianapolis.com

Excellent pay and benefits

Professional atmosphere

Detailed training

Opportunities for advancement

Summary of Host Responsibilities

Interact with guests to ensure exemplary service in an efficient manner. Work closely with Server’s Assistants and Servers to ensure guests receive superb service.

Primary Responsibilities:

Perform all duties and responsibilities in a timely and effective manner with a sense of urgency.

Promptly greet Guests in a friendly, professional manner.

Ensure guests’ expectations have been met and naturally exceeded. Professionally resolve service issues.

Uphold and maintain superior quality customer service and hospitality.

Keep immediate supervisor informed of significant issues and take prompt corrective action.

Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working atmosphere.

Work as a team to ensure all facets of the restaurant are kept clean, safe and organized.

Job Qualifications:

Must be dressed neatly and well-groomed in company approved uniform.

Must be able to operate P.O.S. computer system, make change correctly and make credit card transactions accurately.

Walk or stand most of 6 hour shift.

Must be able to read menu items and speak English.

Able to reach, bend, stoop and perform cleaning duties.

Professional phone skills. Must be able to hear well with loud background noise, in order to answer telephone and respond to guest requests.

Must be able to calmly respond to agitated guests and notify a manager immediately if the matter cannot be corrected in a timely manner.

Must be able to clearly communicate guest’s needs to other employees including bussers, servers, and manager.

General Training Points:

Always wear a genuine smile – enjoy yourself!

Treat each guest as you would like to be treated, make the guest comfortable.

Uphold service standards (hospitality, knowledge, professionalism, timing, anticipation).

Work on service awareness (smile, speed, teamwork, guest feedback).

Organization is your key to success – develop a system.

Communicate as you move through the restaurant (safety).

Be aware of surrounding tables – Teamwork!

Always be professional – maintain a positive attitude (even in busy times).

Guest satisfaction and exceptional service is your priority.

A dissatisfaction is an opportunity to impress the guest by correcting the problem (get a manager involved).

Additional Info:

Schedules may vary and include weekends.

A rewarding opportunity for those who want a second source of income

Open to applicants who do not have a college diploma

Welcome to apply in person

Note: This job description is not an exhaustive list of all duties, responsibilities or qualifications associated with the position. Other duties as assigned.

Job Types: Full-time, Part-time

Pay: $15.00 – $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Work Location: One location