BH Management Services LLC Looking for Marketing Project Manager at Remote Full Time

At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.

In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work’s “Best Workplaces for Women.” BH was also ranked in 2018 and 2020 as one of the “Best Workplaces for Millennials.” In addition, in 2019, BH was named to the 100 “Best Workplaces for Diversity.” We continue to recognize that we are only as strong as each individual employee, and we value our employees by providing a strong benefit package:

• 3 Weeks of Paid Time Off
• Medical/ Dental/ Vision
• 401(k) + company match
• Birthday Paid Day Off
• BH Gives Back (Paid Volunteer Time Off)
• 13 Paid Holidays
• BH Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program

Who We Are

The Marketing Team at BH is passionate about reimagining marketing in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and we take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of how far we’ve come and are always ready to tackle what’s next. Come join us!

Role Overview

As the Marketing Project Manager you’ll have a big mission – to prepare plans, manage projects, and track initiatives to completion; nurturing deliverables and keeping all stakeholders informed along the way, for all of our most important department initiatives. You’re a collaborative partner and organized thinker who can shepherd initiatives both large and small across the finish line. You have empathy for both your colleagues and customers in a way that helps you quickly identify and remove process bottlenecks, driving adding efficiency for our team. Your superpowers are documentation, organization, communication, persuasion, and meeting deadlines! You’ll have an incredibly strong support system to lean on, reporting to the Director of Property Marketing and working side-by-side with your peers in Corporate Marketing.

A seasoned Marketing Professional or even just a quick-study on Marketing disciplines and best practices, your primary area of expertise will be recognizing process gaps, with intra and cross-departmental hand-offs, and surfacing opportunities for how to improve tools, automate processes, and nail budgets. Organizing complex deliverables is your forte. You’re a whiz at estimating timelines and resource needs, even when it requires detailed planning between multiple teams. You understand the value in getting buy-in – building trust, creating clarity, and encouraging accountability – and you can rally the troops to deliver an incredible product every time. Reliability is your middle name!

Key Responsibilities

PROJECT PLANNING + EXECUTION:

• Working with senior staff and/or SMEs to organize deadlines, budgets, objectives, etc.
• Document progress against quarterly and annual team projects and initiatives, keeping everyone on time and moving forward
• Coordinates project plans and manages through to completion
• Creates timelines and facilitates task management for multiple stakeholders
• Planning for action items stemming from both company and department Strategic Initiatives
• Keeps a close eye on budget tracking and time management to avoid and/or resolve scope creep or efficiency issues
• Ability to forecast resources for project needs like the back of your hand

MARKETING TOOLS + PROCESSES:

• Drafting business cases and documenting use cases for process or tooling updates
• Market research and competitive analysis of potential tools + vendors as needed
• Maintains and establishes vendor relationships and manages to expectations
• Coordinating vendor, system, billing, or tooling migrations and integrations
• Documentation of internal processes and team training on resulting changes
• Investigating outsourcing or agencies as a potential solution for hard-to-solve processes

WORKFLOW COORDINATION:

• Marketing billing project management – tracking expenses across projects and coordinating payment methods, monthly reconciliations, and advocating for improved payment terms and invoicing where possible
• Team point of contact for all intra-departmental and cross-functional projects
• Serve as a subject matter expert (SME) for questions and support tickets related to projects, programs, and workflows

Successful cross-team communication and cross-departmental collaboration is important. This role will work closely with all BH teams, including:

Property Marketing

Accounting

Customer Experience

Corporate Brand Marketing

Legal + Compliance

HR + Culture

Performance Strategy

Strategic Implementations

Business Intelligence Services

You Have

2+ years of project management. You are comfortable with task management, coordinating workflows, designing project trackers, achieving deadlines, understanding dependencies, and organizing project plans. Experience on a Marketing team is a double bonus.

2+ years of

Balancing competing priorities.

Relationship building skills.

Excellent judgement and quick decision-making.

Next-level written and verbal communication.

Experience leveraging project management software tools like Monday, Asana, Flow, Basecamp, and Trello.

You are comfortable with ambiguity. Some may even say you thrive in it!

Happily autonomous with healthy communication skills. You love to work independently, but you keep everyone in your sphere informed of your progress.

Familiarity with real estate, multifamily operations (conventional + student housing), and equities and investments is ideal, but not a deal breaker. We’re great teachers.

The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required.

Equal Opportunity Employer. Drug Free workplace. Employment is contingent upon successful completion of a background check and drug screen.