To apply for this job email your details to email@example.com
This position is remote eligible.
About the team
The Social Care Counselor Team plays a critical role in our mission of enriching people’s lives through technology. The Social Care Counselor Team remotely engages customers, while completing assessments and Care Plans with them. They are empathetic and compassionate while assisting those in need. Team members maintain the highest degree of professionalism and are emotionally committed to the company’s mission. This role is important to Best Buy Health because it supports the technology which helps our customers manage their health and wellbeing needs while providing social support, health education, and community resources. They focus on the factors that impact a customer’s health including wellness, health and clinical needs, legal and financial needs, personal care, and technology assistance. The Social Care Counselor Team helps customers overcome challenges and improve their health and wellbeing in times of stress or difficulty.
About the job
The primary purpose of the Social Care Supervisor-Care Counselor Team is to provide administrative, clinical, and supportive supervision to the Social Care Counselor team members. This includes organizing and directing the daily activities, ensuring quality levels, and guiding Social Care Counselors as they provide social support, health education, and community resources. This individual will also provide new offering feedback by reviewing outcome metrics and program successes while reporting to management any recommendations for program updates.
Job Type: Full-time
Work Location: Remote
Hiring 1 candidate for this role