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Up to $55,000 a year
US work authorization (Preferred)
Help Desk Technician – Remote
At Bar Louie, we live to SERVE our Guests, our People and our Community. We do this by GROWING our PEOPLE (That’s YOU), our Fans & our Company. While we are fiercely committed to a foundation of daily routines, policies and practices that ensure we stay Safe, Healthy and Compliant with all regulations and laws – we also celebrate thinking differently and creating the WOW in the work we do each day. We call this Freedom within a Framework and it allows us to be consistent as a brand while also pursuing continuous improvement. Whether we are collaborating with others or completing a task alone, Integrity is key and a non-negotiable. And though we are always busy and constantly changing – we also strive to show empathy and to have a lot of FUN every single day. Bar Louie offers a culture that is as diverse and unique as YOU.
We are seeking a tech-savvy individual to be responsible for providing technical assistance with computer systems, hardware, and software. As the Help Desk Technician, you will be responsible for responding to queries and offering technical support while utilizing excellent interpersonal and communication skills.
The Help Desk Technician will be the first point of contact in providing customer service, technical support, and incident resolution. This individual must be able to identify, isolate, analyze, and resolve issues of varying technical difficulty as well as escalate high-priority service interruptions using sound incident management and customer service practices.
Skills and Abilities
Education and Training
Basic Physical Requirements
While performing the duties of this job, the team member is frequently required to sit for extended periods of time, talk via Cloud Based video conferencing and the phone, hear and manipulate objects. The employee must occasionally lift and/or move up to 25 pounds.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Type: Full-time
Pay: Up to $55,000.00 per year
Work Location: Remote
Application response rate: 85%
Hiring 1 candidate for this role