Hands-on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
Good written and oral communications skills with clients and management as well as people skills.
Ability to work with deadlines and complete tasks on-time.
Good Customer management skill,
Good in oral and written communication
Able to interact and work with customers at different levels.