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AutoZone’s Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Part-Time Shift Supervisors will exceed customer’s expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.
Position Responsibilities
– Assists Store Manager with supervising, training and developing store personnel
– Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts
– Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
– Delegates and ensures store merchandising tasks are completed in a timely manner
– Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
– Ensures all company policies, and loss prevention procedures are followed
– Utilizes ZNET to help customers locate merchandise or find suitable alternatives
– Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
– Monitors cash flow, inventory and security control
– Maintains sales productivity, store appearance and merchandising standards
– Conducts and reviews all opening and closing procedures
– Manages emergency situations and conduct proper emergency procedures
– Follows proper accident procedures
– Provides feedback regarding AutoZoner performance to the store manager
– Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
– Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
– Processes returns and effectively manages inventory
– Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
– Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
Position Requirements
– High School diploma or equivalent
– ASE Certified preferred
– Demonstrates high level of integrity
– Excellent communication and decision making skills
– Ability to drive customer service