About AJC International:
AJC is a world leader in frozen and refrigerated food products, marketing poultry, pork, meat, seafood, vegetables, and fruits around the globe. Our products and customers are located across more than 140 countries on six continents. Our multicultural workforce represents over 37 nationalities, speaking more than 36 languages. For more than 45 years, we have focused on one goal — making our clients more successful. To learn more about AJC, visit our website at www.ajcfood.com
Position Summary:
We are looking for an enthusiastic and dynamic Logistics Specialist to join our diverse team in the San Juan office. The Logistics Specialist will be responsible for pivotal account management functions to support our customer base in the Caribbean West region while acting as a liaison for other internal departments like Sales & Purchasing, Operations, Transportation, and Credit. The ideal candidate should be proactive, energetic, and have outstanding customer service & problem-solving skills.
Essential Responsibilities:
Account Management
I. Maintain customer communication regarding export cargo from various global origins to the Caribbean West region. This includes and is not limited to:
· Status of cargo
· Sending pre-shipment advice
· Sending shipment advice
· Sending copies of documents
· Updating customers about sending originals documents as required
· Tracking of containers and updating about status to customer and any other relevant party
II. Work and communicate with internal departments including Sales & Purchasing, Operations, Credit, Transportation, and Customer Service teams to keep customers up to date on the status of their cargo.
· Ensure the on-time delivery of customer products.
· Assisting in solving problems and customer follow-up.
· Provide data for claims when needed.
Logistics
I. Cooperate and problem solve with carriers, forwarding companies, and other entities requiring involvement in the successful delivery of customer cargo.
Essential Skills:
· Outstanding customer service and communication skills.
· High attention to detail.
· Strong sense of urgency and aptitude to work under pressure.
· Must be able to prioritize tasks.
· Initiative and analytical skills to be able to approach problems proactively
· Be a facilitator and have the adaptability to change while maintaining organization to handle various tasks simultaneously.
· Work independently while at the same time be a valuable and flexible team player.
Education & Experience:
· University degree or higher related to business or Supply Chain.
· 2-5 years working experience in the field of logistics & operations and/or international commerce.
· Export/Import documentation experience is a plus.
· Understanding of International Trade.
· Must be familiar with modes of transportation, ocean shipping, and documentation.
· General knowledge of Incoterms and contract application.
· Strong computer skills, in MS Office software and very proficient with computer programs.
Language Requirements:
· The candidate is required to speak, read, and write in Spanish and English fluently.
Job Type: Full-time
Benefits:
Schedule:
Supplemental pay types:
Education:
Work Location: One location